F.A.Qs
CONTACT
How do I get in touch?
📧 Email
You can email us anytime at contact@pawsome-style.com
We do our best to respond as quickly as possible
SHIPPING AND DELIVERY
When can i expect to receive my order?
📦 Order Processing
Orders are typically processed within 24-48 hours
🚚 Delivery time
Most orders arrive within 14 business days.
But delivery times may vary depending on your destination country. While we aim to deliver all orders as quickly as possible, international shipping can sometimes take a little longer due to local customs or postal services
🌍 Shipping Destinations:
We try to ship to as many countries as possible to serve our global customers. If you don’t see your country listed at checkout, please reach out to us, and we’ll do our best to assist
REFUND POLICY
Am I eligible for a refund?
We want you to be happy with your purchase! If for any reason you're not fully satisfied, we offer refunds under the following conditions:
🕒 Timeframe:
You can request a refund within 14 days of receiving your order.
📦 Condition:
Items must be unused, in their original packaging, and in the same condition you received them.
💌 How to Request a Refund:
Just send us an email at contact@pawcome-style.com with your order number and the reason for the return. We'll guide you through the process and let you know where to send the item.
💸 Refunds:
Once we receive and inspect the item, we’ll notify you and issue a refund to your original payment method. Please allow a few days for the refund to appear on your account.
❗ Please note:
Shipping fees are non-refundable, and we do not accept returns on custom orders.
PAYMENT
Is my payment secure?
We take the security of your payment information seriously. All transactions on our platform are protected with industry-standard encryption (SSL) to ensure your data remains confidential and secure.
We work only with trusted and PCI-DSS compliant payment providers, so you can shop with confidence knowing your personal and financial details are safeguarded at every step.